Integrations

Act on insights across platforms

While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advice and help you create the processes and workflow that fit your business.

Surfboard is a workforce management platform tailored specifically for customer support teams, offering integrated solutions for forecasting, scheduling, and deriving team performance insights. By integrating seamlessly with ticketing systems, telephony providers, HRIS, calendars, and internal messaging systems, Surfboard empowers support teams to respond swiftly to customer needs, maximizing service level performance, ensuring high customer satisfaction […]
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Productivity
Integrate with HiOperator to resolve tickets faster, more accurately, and more securely.
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Productivity
Enable a variety of flexible and fully automated telephony use cases for your contact center.
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The Klaviyo app will automatically listen in Kustomer when a conversation is created, closed, or if a customer completes a CSAT survey.
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Use Zapier workflows, called Zaps, to connect Kustomer to other web services and platforms.
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Streamline quality assurance processes and unlock actionable insight from every customer interaction.
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View scheduled appointments in Kustomer through Acuity Scheduling.
Connect Clearbit to get enriched customer data directly within Kustomer to inform personalization.
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Link Jira issues to support conversations in Kustomer.
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PlayVox Logo
Improve quality assurance, coaching, learning and agent performance for Kustomer interactions. Make your CSAT soar!
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Delight your customers with Quality Assurance Software. MaestroQA helps identify issues, coach agents, and measure impact.
Piesync
Leverage customer and lead data from all your applications within the Kustomer platform.
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Kustomer integrates in real time with your company's Slack channels, enabling you to get notifications about customer conversations.
Integrate Calabrio to unlock powerful workforce management capabilities for your call center.
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Integrate Assembled to optimize support coverage with accurate contact volume forecasts.
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Unbabel provides comprehensive multilingual coverage so users can communicate with customers in their native language.
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Integrate with Klaus to up level customer service through comprehensive QA and conversation review.
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Stella Connect by Medallia Logo
Empower contact-center agents with real-time customer feedback, QA, and coaching.
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SupporTrends uses natural language understanding to automatically capture, structure, and organize insight from customer conversations.
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Integrate with Fullstory to get comprehensive insights across your customers’ digital experiences.
Shelf’s knowledge automation platform surfaces the best answers for agents to use, and powers every channel with company knowledge.
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Ready to discover how AI + Data + CRM equals customer magic?

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