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A travel company proves that optimizing their CRM leads to happier, more productive agents, better customer service, and better CSAT scores.
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For an online DIY marketplace like Makesy, switching to Kustomer CRM resulted in a customer service experience more tailored to their brand.
With Kustomer helping streamlining customer communication, ALEX AND ANI now resolve issues faster and make agents’ lives easier.
Kin Insurance wanted a more unified communication system and customer CRM, and they found the perfect enterprise-level solution in Kustomer.
Kustomer provided Mai&Mai with critical automation of key processes that boosted agent productivity by reducing time spent on manual and tedious tasks.
Discover how Kustomer helped Hopper reduce support software costs and first response times, and boost CSAT with higher quality support.
Rainbow Shops made the switch to Kustomer just weeks before peak holiday shopping season to deliver modern, seamless, and efficient support.
Kustomer’s seamless integration with Dialpad helps this direct-to-consumer brand deliver efficient, personalized support and better agent experiences.
AvantStay made the switch to Kustomer to deliver a more personalized customer service experience while improving agent productivity and engagement.
Glovo partnered with Kustomer to centralize customer support operations into a single solution that offers agents all the information they need.
ThirdLove partnered with Kustomer for a CX solution that tracks the entire customer journey so agents deliver personalized support at scale.
Kustomer has enabled Nuts.com to deliver a more personalized customer experience and improve the operational efficiency of their team.
See how Kustomer analytics and the omnichannel timeline view is improving team efficiency and making a difference at HopSkipDrive.
Increased visibility and efficiency helped UNTUCKit develop meaningful relationships with their customers, one untucked shirt at a time.
Since switching to Kustomer, Priority Bicycles has increased customer satisfaction by reducing case handling time and improving efficiencies.
Away uses Kustomer’s platform to work more efficiently when tackling the inbox each day by optimizing to each team member’s strengths.
It’s smooth sailing for Paddle’s Success Operations team after drastic CSAT and SLA attainment improvements with Kustomer.
Find out how Kustomer and its integration with Amazon Connect helps Bulletproof achieve a $3 to $4 reduction of cost per contact.