Kustomer Blog

Opinions, interviews, trends and everything customer experience

Topic
Customer service agent offering proactive support
CX

Complete Guide to Proactive Customer Support

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Cafe owners behind a counter, ready to help the customers, standing opposite them, with their modern customer service expectations.
CX

Top Modern Customer Service Expectations You Need to Know

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CX

CX Stories From the Frontlines: Seeing Results from Embracing Chatbots & Social DMs

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Woman sitting down at her work area on her smartphone getting ready to submit a payment.
Best Practices

3 Keys to Modernizing Customer Engagement

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Man sitting down in a coffee shop with a laptop and phone.
CX

Multichannel Customer Support Is Not Omnichannel Support. Here’s Why.

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Woman taking notes from a tablet while standing in her workshop.
CX

How to Create the Most Comprehensive Customer Satisfaction Report

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CX

Why Proactive Support Is the Future

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Customer enjoying the holiday customer experience
CX

Complete Guide for Holiday CX Prep: How to Get Ready for the High-Volume Sales Season in 2022

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Man looking at his phone with holiday decorations.
Kustomer

Tis the Season: How Kustomer Is Preparing for the Holiday Rush

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Woman sitting down at her laptop working on improving ecommerce customer experiences.
CX

The Big-E’s: How to Improve Your E-commerce Customer Experience

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CX

Improve Your Customer Support Processes With Effective Strategies and Efficient Solutions

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Young businessman working on a computer in an office, utilizing email customer service software.
CX

Customer Service Necessity: How Are You Handling Emails From Your Customers?

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