Kustomer Blog

Opinions, interviews, trends and everything customer experience

Topic
CX

[DX-QA] Podcast Block

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CX

How QSRs and Fast Casual Restaurants Generate More Revenue Through Exceptional In-App Experiences

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Two wood blocks with one that has a smiley face in the front and the next block having a sad face.
CX

Deploying a Customer Feedback Strategy That Gets Real Responses – a How-to Guide

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CX

No More Data Silos: How Integrating Your CRM & CX Platforms Improves Agent and Customer Satisfaction

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Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.
CX

Benefits of Chatbots in Customer Service and Why Your Business Could Benefit

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Customer talks on the phone to a customer experience agent utilizing hyper-personalization strategies.
CX

5 Ways to Insert Hyper-Personalization into Your CX

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A customer service team having a meeting to boost morale and avoid customer service agent burnout.
Best Practices

5 Tips for CX Leaders to Combat Customer Service Agent Burnout

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Kustomer

Using the Kustomer CSV Upload Tool

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Customer service rep implements cx strategy.
CX

How to Make Your CX Strategy Part of Every Team in Your Company

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A customer service representative works on a computer to improve personalized customer service benefits.
CX

6 Personalized Customer Service Examples

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A pleased customer makes a purchase from a company utilizing customer empowerment strategies.
CX

How Customer Empowerment Can Grow Your Brand Organically

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A customer service agent sitting at his desk with his office equipment and headset talking to a customer on how to improve online customer service.
Best Practices

7 Effective Ways to Improve Your Online Customer Service

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