Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

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The Kustomer Service Pulse: Viral Customer Service Moments

Kustomer secures $60M in funding

Kustomer Secures $60M in Funding to Unleash Its Potential as a Standalone Company

Kustomer Embarks on a New Chapter as a Standalone Company

The Kustomer Service Pulse: Worst Customer Service Moments

The Kustomer Service Pulse: Customer Experience in the Digital Era: The Impact of AI and Automation

A woman works on a digital, futuristic interface with screens and data projected in front of her.

Four Ways You’re Already Using Generative AI in Your CX — or Should Be

Businessperson shaking hand with digital partner over futuristic background.

Get Real-Time Assistance for Customer Service Agents

A woman mentors a younger employee in the office.

Your Agents Need Customer Service Coaching and Less Micromanaging. Here’s How.

Close up of a woman doing financial analysis at work on a tablet at her desk.

The Benefits of A Modern CRM for Financial Services

The Modern Age of CX Messaging

Get Interactive Report

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Bring Back Unhappy Customers With Bulk Messaging

Call center agent working from home with crm integrations in her CX platform.

No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores

A female customer service agent, wearing a headset, follows a customer service strategy that prioritizes personalization and efficient practices.

How to Decrease CX Costs by Improving Agent Productivity

Two customer service agents attempt to solve customer issues with new customer service solutions.

Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls

Customer service agents sitting at their desks with a headset dealing with customer service burnout.

7 Tips for Agent Self-Care & Avoiding Burnout in Customer Service

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