Kustomer Blog

Opinions, interviews, trends and everything customer experience

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Kustomer secures $60M in funding

Kustomer Secures $60M in Funding to Unleash Its Potential as a Standalone Company

Kustomer Embarks on a New Chapter as a Standalone Company

Team of coworkers working towards collecting customer service metrics.

Top Metrics and Strategies for How to Measure Customer Service

3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.

5 Ways Automated Customer Support Can Create Consistent CX

Young businessman working on a computer in an office, utilizing email customer service software.

Email Customer Service Software: How Are You Handling Emails From Customers?

Introducing Kustomer University, The New Virtual Learning Platform Featured

How a Knowledge Base Can Transform Your CX

The Rise of Self-Service: How Changing Consumer Demands Require New Options

Customer Self-Service Trends in 2023: Adapt Your Organization to New Consumer Demands

Businessman utilizing Kustomer CRM platform for ticketing customer service.

Product Updates

Why Companies Are Switching from Ticketing Customer Service Solutions to Kustomer

How DTC Brands Deliver Standout, Personalized Online Experiences Blog

CX for DTC: How Your Brand Can Deliver Standout Online Experiences

The Modern Age of CX Messaging

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Kustomer at Shoptalk 2023

Introducing Kustomer AI Labs with New Agent Assistance

Young smiling woman typing on laptop and accepting the orders then packing parcels for shipment

5 Ways Small Businesses Can Make the Shift from CS to CX

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