Zapier

Zapier is a tool that helps you automate repetitive tasks between two or more apps—no code necessary. Zapier moves info between your web apps automatically, so you can focus on your most important work. Set up “Zaps,” or workflows, with over 3,000 integrations to help you automate repetitive tasks, like triggering emails based on a new lead form fill.

Capture New Customers Across Channels

Trigger a Zap to automatically create a new Customer when you get a new subscriber, follower, advocate, or purchaser. For example, you can configure a Zap between Twitter and Kustomer so when you receive a new follower on Twitter, that user will automatically be created as a customer within Kustomer.

Get a 360 View of Your Customer

Get updates on new product reviews, purchases, conversations, and more by configuring Zaps between Kustomer and your tool of choice. By connecting Kustomer to Yotpo, for example, you can trigger a Conversation update anytime a customer leaves a new review.

Stay in the Loop with Customers’ Conversations by Automatically Updating Conversation Data in Kustomer or Other Connected Systems

Configure a Zap to automatically pull in or send out relevant conversation data. For example, if a new conversation is created in Kustomer, automatically port conversation data into Salesforce so you have an accurate, up-to-date record of conversation history across systems.

Develop Your Own Integration With Kustomer

Join our growing community of developers and leverage our extensive documentation and resources to create best-in-class experiences for millions of consumers around the world.
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