Unbeatable Value

Pricing that Aligns with Your Business Success


Unlock big CX power for small teams without breaking the bank.


a month per user

What You Get:

  • Multi-Channel Communication
  • Voice Provider Integration
  • Proactive Service
  • Actionable Integrations
  • Business Process Automation
  • Standard and Custom Reporting
  • Multilingual Support
  • Satisfaction Measurement and Reporting
  • Language Detection
  • Sentiment Analysis

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Unleash CX transformations for large teams and get ready for big results.


a month per user

What You Get:

Everything in enterprise, plus…

  • Real-Time User Supervision
  • Enhanced Routing
  • Real-Time Dashboards
  • Live Agent Auditing
  • Unlimited Collaboration Users
  • Sandbox Access
  • Extended API Rate Limit
  • SAML Single Sign-On
  • Set Allowed IP Ranges
  • Uptime SLA

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AI-Powered Customer Support

Join the elite league of customers who put their trust in Kustomer
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Start Up Promotion

Unlock advanced Kustomer features at an exclusive discount, tailored for early-stage companies.

Competitive Promotion

Unhappy with your current customer service solution? Make the switch now and save big.

Additional Add-Ons

API Limit Increase

Tailored API limits that grow with you, no matter your seat count. Scaling made simple.

Seasonal Seating

Flexibly add more seat licenses to meet your needs during busy periods effortlessly.

Data Warehousing

Integrate Kustomer with your chosen data warehouse to store app events for analysis.


Our Sales team will help you pick a plan that is right for you. You can also compare plans here. Chat with us or contact us.

There is an 8 seat minimum.

Plans are annual. We will work with you on a payment plan if needed.

Yes. Customer security and privacy is a core value at Kustomer, and our team has extensive experience building secure applications. We combine enterprise-grade security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. See how we protect your business and your customers here.

Absolutely. We have native and partner integrations with a wide range of partners including Amazon Connect, Shopify, Talkdesk, Piesync, Aircall, Segment, Mixpanel, Slack, Twilio, and more. Learn more about our integrations here.

Our pricing is all inclusive with a few add-on packages for complex organizations and needs. Most of our customers do not require the add on features because everything they need is already included. You may, however, want to pick your implementation and support packages.

We offer a discounted price for subscriptions billed annually. The prices shown on this page reflect this annual discount. Your plan pricing may change if you choose non-annual payment terms.

No. You can add as many team members as you want and your pricing per agent will stay the same.

Ready to discover how AI + Data + CRM equals customer magic?

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