Integrations

Act on insights across platforms

While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advice and help you create the processes and workflow that fit your business.

Cordless is a cloud-based call centre software with AI-driven intelligence for customer support and sales teams. Built to give businesses enterprise-level control over operations, Cordless offers enterprise-level reporting, allowing businesses to gain valuable insights into their communication patterns. Unlike other telephony platforms, Cordless provides a full set of features, including AI-driven intelligence, at no additional […]
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Voice

Flip automates simple calls so agents focus on complex issues and building deeper relationships with your customers. That means happier shoppers, happier agents, and a happier bottom line for your brand. #Winning. The Flip – Kustomer integration allows users to easily integrate Flip’s Voice Assistant into their customer support helpdesk. Brands using Kustomer will have […]
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Chatbots + AI

Ensure rich customer support, personalized marketing communications, and dynamic user journeys by closing the gap between data and interaction channels.
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Channel

Connect your RingCentral account to Kustomer to start making and receiving calls from directly within Kustomer via a widget.
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Channel

Boost contact center productivity and customer satisfaction by giving agents the full customer data needed to deliver fast, efficient and personalized support.
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Capture voice interactions and deliver empathetic, personalized support using rich call data.
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With Masvoz, manage all call interactions in one place.
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Integrate SMS or WhatsApp messages from new or existing phone numbers into your customer conversations.

Connect WhatsApp Business to the Kustomer platform to scale personalized support and drive automation with chatbots.
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Integrate Gmail with Kustomer to view email conversations with customers.
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Integrate Zipwhip business texting service to Kustomer to send and receive SMS and MMS messages.

Expand your channel offerings by adding chat support. Use Olark to increase sales, provide support, and acquire leads.

Dialpad’s cloud-based phone system offers reliable call quality plus real-time coaching to set support teams up for success across every channel.
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Leverage our native Amazon Connect integration to deliver a personalized voice experience.
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Help customers solve problems faster with Smart Actions to verify identification or share photos or videos.
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Integrate Kustomer with Talkdesk to add rich call data to your support application.
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Five9 is a cloud contact center platform that allows you to manage your inbound or outbound calls, view records of missed calls, and automatically build a customer profile in Kustomer.
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