Kustomer Blog
CX
Topics
Product Updates
Introducing CRM Powered Proactive Messaging
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Product Updates
Introducing KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Efficiency by 45%
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CX
The Kustomer Advantage: Unleashing the Power of Data, AI, and More
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Kustomer
The Kustomer Service Pulse: Worst Customer Service Moments
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Kustomer
The Kustomer Service Pulse: Customer Experience in the Digital Era: The Impact of AI and Automation
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CX
Four Ways You’re Already Using Generative AI in Your CX — or Should Be
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Podcasts
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How to Stop Service Agent Burnout With These 5 Tips – Featuring Gabe Larsen
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Fostering Success in Customer Experience: Blending Human and Artificial Intelligence for Optimal Results
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Customer Service Secrets Podcast: Using Customer Experience Data Analytics to Personalize the Customer Journey With Steven Maskell
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Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri
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From Customer Journey Mapping to Management with Jochem van der Veer
CX
Get Real-Time Assistance for Customer Service Agents
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CX
Your Agents Need Customer Service Coaching and Less Micromanaging. Here’s How.
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Kustomer
The Kustomer Service Pulse: Viral Customer Service Moments
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CX
Bring Back Unhappy Customers With Bulk Messaging
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CX
No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores
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CX
How to Decrease CX Costs by Improving Agent Productivity
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