Archives: Resources
Infographic: The Difference Between Conversational and Transactional Support INF-024
Guide: Social CX Toolkit GUD-021
Interactive: ROI Calculator Chatbots GUD-017
Infographic: TEI Report INF-033
Report: Total Economic Impact™ Study of Kustomer REP-012
eBook: How to Leverage Artificial Intelligence for Competitive Customer Service EBK-004
Interactive: REP-016 CEROS TESTING ONLY
Guide: Retail Toolkit GUD-018
How-To Guide: Delivering Data-Driven, Personalized Support at Scale GUD-003
Interactive eBook: The Immense Impact of Making the Switch to Kustomer EBK-010
Infographic: Preparing for the Summer Travel Surge INF-031
Report: 2021 CCW Special Report: Generating Revenue in the Contact Center REP-011
Infographic: Retail Customer Service Expectations INF-005 INF-030
Virtual Event: Happy Shopping Conference 2021 VS-004
TEST Whitepaper: How New Beauty Brands Disrupt the Industry WHT-007 TEST GLOBAL FORM
- How to use customer service as a differentiator
- Why focusing on inclusivity can help reach more customers
- How to find you audience on social media
TEST Guide: The Guide to Customer Experiences for Marketplaces WHT-002 TEST GLOBAL FORM
- How to manage your marketplace customer experience.
- The three pillars of support for marketplaces.
- What metrics can help you understand the impact of experience.
TEST Whitepaper: Direct-to-Consumer Experience Secrets WHT-003 TEST GLOBAL FORM
Direct-to-Consumer Experience Secrets
Retail and direct-to-consumer (DTC) companies need to clearly identify their customers, no matter which channel or part of the journey they’re on. Find out how in this whitepaper.
- How product selection affects the customer experience.
- What goes into offering quality, personalized 1-1 service.
- And other secret strategies top direct-to-consumer brands are using to beat DTC and retail competitors.
