Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

Topic
Product Updates

Introducing KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Efficiency by 45%

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Kustomer

5 AI/CX Virtual Summit Voices Shaping the Future of Customer Experience

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CX

The Kustomer Advantage: Unleashing the Power of Data, AI, and More

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Kustomer

Unlocking the Future: Join Us at the AI/CX Virtual Summit!

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Kustomer

The Kustomer Service Pulse: Worst Customer Service Moments

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Kustomer

The Kustomer Service Pulse: Customer Experience in the Digital Era: The Impact of AI and Automation

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A woman works on a digital, futuristic interface with screens and data projected in front of her.
CX

Four Ways You’re Already Using Generative AI in Your CX — or Should Be

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Businessperson shaking hand with digital partner over futuristic background.
CX

Get Real-Time Assistance for Customer Service Agents

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A woman mentors a younger employee in the office.
CX

Your Agents Need Customer Service Coaching and Less Micromanaging. Here’s How.

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Kustomer

The Kustomer Service Pulse: Viral Customer Service Moments

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High angle view of bulk sms proactive messaging example.
CX

Bring Back Unhappy Customers With Bulk Messaging

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Call center agent working from home with crm integrations in her CX platform.
CX

No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores

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