Integrations

Act on insights across platforms

While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advice and help you create the processes and workflow that fit your business.

Surfboard is a workforce management platform tailored specifically for customer support teams, offering integrated solutions for forecasting, scheduling, and deriving team performance insights. By integrating seamlessly with ticketing systems, telephony providers, HRIS, calendars, and internal messaging systems, Surfboard empowers support teams to respond swiftly to customer needs, maximizing service level performance, ensuring high customer satisfaction […]
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Productivity
Cuein is a co-pilot for customer experience teams that unifies all customer support data in one place, and answers any kind of question with generative AI. You get complete observability into customer conversations to fix broken chatbot/voice flows, qa live agent workflows and perform root cause analysis. Bot Optimization – Continuously monitor, A/B test, and […]
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Chatbots + AI
Paint a more complete picture of customers for sales and support teams by displaying Salesforce data within Kustomer.
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The powerful integration enables you to send any customer data from Segment to Kustomer in real-time.
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Access your Kustomer data to run you own analytics and reporting using Snowflake's data sharing features.
Use Redshift's Data Warehouse to deliver better customer success by gaining deeper insight into your data.
Integrate with Looker to transform your support team’s data into company-wide insights.
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Fivetran enables you to quickly migrate your Kustomer data to your cloud data warehouse.
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Integrate with Fullstory to get comprehensive insights across your customers’ digital experiences.

Ready to discover how AI + Data + CRM equals customer magic?

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