Customers
Hear our customers share their success stories
Terra Kaffe
A luxury coffee machine manufacturer switched from Zendesk to Kustomer for better visibility into the customer journey to provide a better service experience.
Going
A travel company proves that optimizing their CRM leads to happier, more productive agents, better customer service, and better CSAT scores.
Makesy
For an online DIY marketplace like Makesy, switching to Kustomer CRM resulted in a customer service experience more tailored to their brand.
ALEX AND ANI
With Kustomer helping streamlining customer communication, ALEX AND ANI now resolve issues faster and make agents’ lives easier.
Kin Insurance
Kin Insurance wanted a more unified communication system and customer CRM, and they found the perfect enterprise-level solution in Kustomer.
Hopper
Discover how Kustomer helped Hopper reduce support software costs and first response times, and boost CSAT with higher quality support.
Rainbow Shops
Rainbow Shops made the switch to Kustomer just weeks before peak holiday shopping season to deliver modern, seamless, and efficient support.
Tecovas
Kustomer’s seamless integration with Dialpad helps this direct-to-consumer brand deliver efficient, personalized support and better agent experiences.
AvantStay
AvantStay made the switch to Kustomer to deliver a more personalized customer service experience while improving agent productivity and engagement.
Glovo
Glovo partnered with Kustomer to centralize customer support operations into a single solution that offers agents all the information they need.
ThirdLove
ThirdLove partnered with Kustomer for a CX solution that tracks the entire customer journey so agents deliver personalized support at scale.
Nuts.com
Kustomer has enabled Nuts.com to deliver a more personalized customer experience and improve the operational efficiency of their team.
HopSkipDrive
See how Kustomer analytics and the omnichannel timeline view is improving team efficiency and making a difference at HopSkipDrive.
UNTUCKit
Increased visibility and efficiency helped UNTUCKit develop meaningful relationships with their customers, one untucked shirt at a time.
Priority Bicycles
Since switching to Kustomer, Priority Bicycles has increased customer satisfaction by reducing case handling time and improving efficiencies.
Away
Away uses Kustomer’s platform to work more efficiently when tackling the inbox each day by optimizing to each team member’s strengths.
Paddle
It’s smooth sailing for Paddle’s Success Operations team after drastic CSAT and SLA attainment improvements with Kustomer.
Bulletproof
Find out how Kustomer and its integration with Amazon Connect helps Bulletproof achieve a $3 to $4 reduction of cost per contact.
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