Kustomer Blog

CX

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Chatbots vs. Humans: The State of Conversational Commerce in 2022

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Why Customer Service Efficiency Is More Important Than Ever

Introducing The Knowledge Base, a New Monthly Newsletter From Kustomer

Introducing The Knowledge Base, a New Monthly Newsletter From Kustomer

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The Importance of Compassionate Customer Service and Truly Human CX

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3 Reasons You Need Customer Sentiment Analysis

chatbot concept, chat robot answering questions of users online on website

How to Scale Your CX for the Holiday Season

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Customer Service Crucial for Subscription Businesses During the Holiday Season

CX Stories From the Frontlines: Streamlining the Agent Experience

A woman holds a baby while utilizing customer self-service tools to check on a recent purchase.

5 Self-Service Tools for Quality CX

The Complete Social CX Toolkit

Download Toolkit

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Why Knowing the History of Your Customer Is the Key to Success

Celebrating the Winners of the Inaugural Kusty Awards

Celebrating the Winners of the Inaugural Kusty Awards

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Elevating the Customer Experience for Brand Longevity

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