Get Access to Premium Ultimate Plan Features

For 21 days, you can get access to key Ultimate plan features like Team Pulse and Live Queue Dashboard, for the price of our standard Enterprise package.

Now more than ever, businesses need to adapt to ever-changing operational needs all while keeping remote agents happy, productive, and collaborative.

To support businesses in reaching their goals, we’re offering complimentary access to our premium features for the price of our standard package. These features are designed to enable seamless cross-functional communication and dynamic team oversight in a remote environment.

If you are interested in learning more, please fill out the form and someone and a representative will contact you shortly.

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Features include:

Team Pulse

Enables managers to see agent’s real-time activity. Managers can easily navigate to customer records and view agent searches all in real-time with the Team Pulse dashboard.

Unlimited Collaboration

Allows agents to loop in anyone from any department within your organization to help resolve inquiries more efficiently in a remote environment. Features like Notes, Following and @Mentions let cross-functional teams conduct internal communications and ensure customers get the expedited service they need right now, no matter where they are in the world.

Live Queue Dashboard

Gives admins a real-time view of queue health which includes metrics such as agent status, average wait time, agent availability, and more. What’s more, rebalance agents on the fly.

This offer (the “Free Ultimate Features”) is only available between July 1, 2022 through December 31, 2022 for customers who are currently on the Enterprise plan and request the Free Ultimate Features during 7/1 – 12/31. The Free Ultimate Features shall be made available to customers who register for the offer for a duration of 21 days. Customers who wish to continue to have access to the Free Ultimate Features after the 21 day period elapses will need to upgrade their plan and pay the corresponding subscription fees; otherwise the additional features and functionality that are part of the Free Ultimate Features will be removed from Customer’s licenses after the 21 day period elapses. For more information on all the features and functionality available in Kustomer’s Ultimate Plan vs. Kustomer’s Enterprise Plan, see our pricing page here.