Kustomer Blog
Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends
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Product Updates
Platform Improvements, Channel Updates, Integrations, and more
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Product Updates
Kustomer Queues Make Routing Painless for Contact Centers
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Best Practices
5 Reasons You Need to Measure Lifetime Value
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Success Stories
4 Tips on Service from UNTUCKit’s CX Director Mike Vroom
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CX
Keep AI From Feeling Like Sci-Fi With Our Terminology Guide
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CX
Kustomer + Michael Pace: Is Agent Empowerment Today All Wrong?
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![](https://www.kustomer.com/wp-content/uploads/2018/10/General-Blog-3-1040x567-768x419.png)
Best Practices
How Your Brand Can Master The DTC Experience
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![](https://www.kustomer.com/wp-content/uploads/2018/10/General-Blog-3-1040x567-768x419.png)
Best Practices
To Bot or Not to Bot? Neither, Start with a Strategy
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CX
What Is It Like to Work on the Product Team at Kustomer?
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CX
The Truth About Bots and Intelligent Automation
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CX
How New Beauty Brands Leverage Social to Stand Out
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![](https://www.kustomer.com/wp-content/uploads/2018/08/kustomer_team-768x495.jpg)
CX
What Is It Like to Work on the Operations and People Team at Kustomer?
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