Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

Topic
Product Updates

Platform Improvements, Channel Updates, Integrations, and more

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Product Updates

Kustomer Queues Make Routing Painless for Contact Centers

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Best Practices

5 Reasons You Need to Measure Lifetime Value

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Success Stories

4 Tips on Service from UNTUCKit’s CX Director Mike Vroom

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CX

Keep AI From Feeling Like Sci-Fi With Our Terminology Guide

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CX

Kustomer + Michael Pace: Is Agent Empowerment Today All Wrong?

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Best Practices

How Your Brand Can Master The DTC Experience

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Best Practices

To Bot or Not to Bot? Neither, Start with a Strategy

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CX

What Is It Like to Work on the Product Team at Kustomer?

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CX

The Truth About Bots and Intelligent Automation

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CX

How New Beauty Brands Leverage Social to Stand Out

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CX

What Is It Like to Work on the Operations and People Team at Kustomer?

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