Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

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A person types on a laptop computer within the Kustomer customer service platform.
Product Updates

Introducing Advanced Data Permissioning To Reduce Agent Workspace Clutter

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Total Economic Impact™ Report Finds Kustomer’s CX Platform Produces More than 400% ROI Featured
News

Total Economic Impact™ Study Finds Kustomer’s CX Platform Produces More than 400% ROI

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Kustomer Named as a Finalist in the 2021 SaaS Awards
Kustomer

Kustomer Named as a Finalist in the 2021 SaaS Awards

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Product Updates

Kustomer Adds Native Satisfaction Measurement

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Human hands make fists and come together as a gesture of a group working together.
Best Practices

How to Measure the Success of an Omnichannel Customer Experience Strategy

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Happy Shopping Recap: Here’s What’s Next in Retail CX
Best Practices

Happy Shopping Recap: Here’s What’s Next in Retail CX

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A female customer service agent, wearing a headset, follows a customer service strategy that prioritizes personalization and efficient practices.
Best Practices

3 Reasons Why Customer Complaints Can Help Your Business Grow

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Announcing the Kustomer AAPI employee resource group (ERG) Featured
Kustomer

Announcing the Kustomer AAPI Employee Resource Group (ERG)

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How Kustomer Transformed Its Global Support Experience Featured
Kustomer

How Kustomer Transformed Its Global Support Experience

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How Kustomer's Latest Platform Features Increase Agent Efficiency Through Streamlined Customer Data Featured
Product Updates

How Kustomer’s Latest Platform Features Increase Agent Efficiency Through Streamlined Customer Data

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How To Turn Your CX Organization Into a Revenue Generator by Engaging Customers in the Digital Age Featured
Best Practices

How To Turn Your CX Organization Into a Revenue Generator by Engaging Customers in the Digital Age

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Kustomer Named a Winner in the 2021 Excellence in Customer Service Awards Featured
Kustomer

Kustomer Named a Winner in the 2021 Excellence in Customer Service Awards

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