Kustomer Blog

CX

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A woman interacts with proactive customer support on her laptop computer.

5 Tips for How Companies Can Implement Proactive Customer Service

Customer explores modern customer experience channels on mobile devices.

Customer Experience Channels of the Future: 77 Percent of Consumers Under 25 Years Old Say Chatbots Are Helpful

woman in carriage that is a happy and satisfied customer.

Your Guide to Delivering Quality Customer Service

Two wood blocks with one that has a smiley face in the front and the next block having a sad face.

Deploying a Customer Feedback Strategy That Gets Real Responses – a How-to Guide

Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.

Benefits of Chatbots in Customer Service and Why Your Business Could Benefit

Customer talks on the phone to a customer experience agent utilizing hyper-personalization strategies.

5 Ways to Insert Hyper-Personalization into Your CX

Customer service rep implements cx strategy.

How to Make Your CX Strategy Part of Every Team in Your Company

A customer service representative works on a computer to improve personalized customer service benefits.

6 Personalized Customer Service Examples

A pleased customer makes a purchase from a company utilizing customer empowerment strategies.

How Customer Empowerment Can Grow Your Brand Organically

The Complete Social CX Toolkit

Download Toolkit

Kustomer recently took the stage at Conversations, a Meta event, to discuss the future of customer communications.

Join Kustomer at Conversations, a Meta Event

Woman sitting down at a table with her credit card ready to make a purchase online with her laptop.

Everything You Need to Know to Turn Customers Into Brand Ambassadors

Woman uses her mobile device.

Consumers Love Live Chat, but Businesses Aren’t Adopting It. Here’s Why.

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