Social Commerce Live

Delivering Omnichannel CX in a Social Commerce World

Thursday, December 10, 2020

Watch OnDemand


About the Event

Social Commerce Live is a one-day, free digital event showcasing the power of social channels to build lifelong relationships with your customers.

Hear from leading direct-to-consumer brands on how they support and communicate with customers in order to drive revenue through rapidly growing social channels, and understand the tools and technology that power effortless customer experiences.

Social Commerce Live 2020 About 2

Join us and unlock the potential of social commerce for your brand.

2:00 pm ET

Oh Hayyy 👋

Gabe Larsen

2:05pm ET

How to Leverage Facebook Messaging to Power Your CX Strategy 💪

Zach Mastromatto

2:30 pm ET

Igniting Social Commerce with Omnichannel CX 🔥

Pam O'Neal, Gabe Larsen

3:00 pm ET

How Glossier Supports Their Cult Following on Social Media 🛍

Jordan Donati, Andrea Paul

3:30 pm ET

Social Media Slayage 101: How to Step OUT of the Box & INTO Consumers' Feeds 🍸

Donald Adler

4:00 pm ET

Social Support, The Kustomer Way 🎉

Vikas Bhambri, John Merse, DeAnna Kerley

4:30 pm ET

How to Make an Instagramable Snack in 20 Minutes 👨‍🍳

Jeanette Donnarumma

5:00 pm ET


Gabe Larsen


Zach Mastromatto
Strategic Partner Manager, Messaging Platforms, Facebook

Jeannette Donnarumma
Emmy Winning Producer at Rachael Ray

Jordan Donati
Director Customer Experience, Glossier

John Merse
Director, Product Management, Kustomer

Gabe Larsen
VP of Marketing, Kustomer

Donald Adler
Social Media Producer, Bravo TV

Andrea Paul
Director of Research, Kustomer

Pam O’Neal
Senior Director of Growth, Kustomer

Vikas Bhambri
SVP of Sales & Customer Experience, Kustomer

DeAnna Kerley
Customer Success Manager, Kustomer


Get ready. Your customer experience journey begins here.


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