App Reviews + Surveys is an AI-powered eCommerce marketing platform that enables direct-to-consumer brands to accelerate business growth by enhancing user engagement, increasing revenue, and improving customer satisfaction through Reviews & Ratings, Q&A, Visual Marketing, Loyalty & integrates with Kustomer to allow your team to see a customer’s product reviews from your online store in their conversation history.

Get a Comprehensive View of Your Customers’ Reviews Directly in the Kustomer Timeline

When your customer posts a product review, this integration will automatically pull reviews into the timeline view so you can view product reviews alongside customer profile information for a complete view of your customer.

View Granular Product Review Attributes to Inform Contextual Customer Service

Get access to up to 20 product review attributes, such as review rating, review date created, product URL, and more. Granular product attribute data will arm you with the context you need to assess customer satisfaction so you can provide personalized customer service.


Develop Your Own Integration With Kustomer

Join our growing community of developers and leverage our extensive documentation and resources to create best-in-class experiences for millions of consumers around the world.
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