Top-Rated Customer Service for
Shopify Businesses

Shopify Merchants that Join a Demo Get a $50 Amazon Gift Card

Focus on growing your business, not integration issues. Kustomer was built for ecommerce customer service and seamlessly integrated with Shopify so you can:

• See all customer info on single timeline

• Take requests from any channel, reply in a single thread

• Easily automate repetitive tasks

You’ve got to move fast to win in the world of ecommerce. Schedule your Kustomer + Shopify demo now for a $50 Amazon gift card.


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The Kustomer Advantage

Engage With Customers Anytime, Anywhere

No more managing multiple systems to resolve customer requests across different channels. See the entire customer profile and history in a single timeline so you can deliver true omnichannel service and support.

Timeline of Events

Actionable Customer Insights Improve Handle Times

A chronological timeline view tracks and manages past and present interactions and Shopify orders all in one actionable agent workspace.

Intelligent Automation Boosts Efficiency and CSAT

Build powerful automation rules based on Shopify data to keep conversations flowing, like initiating a conversation and instantly sending a promo code when your most high-value customers give a low CSAT score.

Retain More Loyal Customers

Use your Shopify data to identify and segment customers for proactive engagement based on purchase history and lifetime value. You can send special offers, mitigate issues, and win back dissatisfied customers.

Shopify Plus Integration Bonuses

Shopify Merchant? Get even more out of your integration with Kustomer.

Enhanced Timeline View

View every detail around Shopify purchases directly in Kustomer timeline. Agents can access itemized lists with product descriptions, images, prices, and payment information, as well as shipping details, so they’ll never need to navigate outside Kustomer to get full context.

Shopify Insights Card

Our new Shopify insights card is a one-stop shop for each customer’s entire Shopify purchase history, available directly in their profile. This dynamic card includes a chronological view of all purchases, with the ability to internally navigate to itemized lists, payment methods, as well as an ability to search the entire card by product item and SKU number, so every detail around every purchase is discoverable within Kustomer.

    Let’s chat

    Schedule a quick 15-minute conversation to learn more and get a $50 Amazon gift card.

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