News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

May 14, 2020

AlleyWatch

Kustomer Acquires Reply.ai to Bring Intelligent Chatbot Capabilities to its Customer Service Platform

May 14, 2020

destination CRM

Kustomer Acquires Automation Technology Company Reply.ai

May 14, 2020

Business Insider

The CEO of hot startup Kustomer explains why he’s acquiring a 17-person startup in a recession – and how this is ‘one of the best times to make a deal’

May 14, 2020

PR Newswire

Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service

May 14, 2020

TechCrunch

Kustomer acquires Reply.ai to enhance chatbots on its CRM platform

May 7, 2020

360 Magazine

77% of customer service teams are learning new policies and 39% struggle with remote work

May 7, 2020

Yahoo Finance

New Data From Kustomer Reinforces The Critical Role Of Customer Service During The COVID-19 Crisis

May 5, 2020

CustomerThink

New Data from Kustomer Reinforces the Critical Role of Customer Service During the COVID-19 Crisis

May 5, 2020

Comm & Tech Blog

Customer Service Inquiries up 17% Since Pandemic says Kustomer Survey

May 5, 2020

MarTech Series

New Data From Kustomer Reinforces The Critical Role Of Customer Service During The COVID-19 Crisis

April 16, 2020

SalesTech Star

Kustomer Launches Kustomer IQ, Leveraging Intelligence Throughout Its Customer Service Platform

April 16, 2020

MarTech Series

Kustomer Launches Kustomer IQ, Leveraging Intelligence Throughout Its Customer Service Platform

April 15, 2020

Smart Customer Service

Kustomer Adds to Kustomer IQ

April 15, 2020

CustomerThink

Kustomer Launches KustomerIQ, Leveraging Intelligence Throughout Its Customer Service Platform

April 15, 2020

PR Newswire

Kustomer Launches Kustomer IQ, Leveraging Intelligence Throughout Its Customer Service Platform

March 23, 2020

Total Retail

Why Now is the Time for Retailers to Adopt a D-to-C Mind-Set

March 3, 2020

Adweek

31 Standout Brands Whose Resilience in the Face of Challenges Inspired Innovation

February 19, 2020

Yahoo Finance

How Kustomer is redefining customer service for the digital age

January 29, 2020

CloudTalk

The Most Comprehensive Comparison of Helpdesk Software for 2020

January 14, 2020

Vogue Business

The tech driving next-gen customer service

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