News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

Forbes
November 21, 2019

Forbes

Five Ways Customer Service Can Help You Gain More ROI For Your Holiday Sales By: Brad Birnbaum

Forbes
October 15, 2019

Forbes

What Your Customers Really Think About Customer Service By: Brad Birnbaum

GrepBeat
October 15, 2019

GrepBeat

Kustomer Spurs Growth With New Durham Office—Which It Hopes To Double

Forbes
October 11, 2019

Forbes

How Kustomer Is Helping Power The Direct To Consumer (DTC) Retail Revolution In Customer Service and Support

New York Post
October 11, 2019

New York Post

Average shopper gives a company three strikes before taking their business elsewhere

Yahoo News
October 11, 2019

Yahoo News

Three Strikes and You’re Out! Americans Takes Their Business Elsewhere After Three Customer Service Fails

CRM.ORG
September 26, 2019

CRM.ORG

Go Omni With Kustomer

ScaleUp Valley
September 23, 2019

ScaleUp Valley

Discussions of Triple, Triple, Double, Double growth with the SVP of Global Sales at Kustomer

DTC Daily
September 18, 2019

DTC Daily

What Can Traditional Retailers Learn From DTC Brands? Q&A with Kustomer

Forbes
September 4, 2019

Forbes

What Omnichannel Customer Service Really Is (And It’s Not What Everyone Thinks) By: Brad Birnbaum

Forbes
August 6, 2019

Forbes

Everyone Should Love Customer Service. This is Why. By: Brad Birnbaum

Total Retail
August 1, 2019

Total Retail

What Traditional Retailers Can Learn About Customer Service From Today’s DTC Brands

ModernRetail
July 26, 2019

ModernRetail

As DTC brands grow up, customer service becomes a bigger headache

Built in NYC
July 15, 2019

Built in NYC

Prepare for impact: How 4 NYC tech leaders drive innovation

Forbes
July 10, 2019

Forbes

Great Expectations: What Businesses Need To Know About Customer Service in the On-Demand Economy by Brad Birnbaum

Women’s Wear Daily
July 5, 2019

Women’s Wear Daily

Retail Technology Update: Hefty Investments, New Platforms Mark First Half of 2019

AlleyWatch
July 2, 2019

AlleyWatch

These 15 NYC Startups Raised the Most Capital in Q2 2019

Growjo
July 2, 2019

Growjo

100 Fastest Growing Companies in New York City Awards for 2019

The Lead
June 13, 2019

The Lead

The Leading 100 in 2019: The break-out tech start-ups innovating across the fashion & retail industry

AlleyWatch
June 4, 2019

AlleyWatch

These are the 10 Largest NYC Tech Startup Funding Rounds of May 2019

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