News Coverage
Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

360 Magazine
Matt Dixon unpacks how the Customer Effort Score led to the Tethr Effort Index

PR Newswire
Kustomer Adds Instagram Messaging Integration to Fuel Social Commerce and Customer Service

Yahoo Finance
Kustomer to Host Kustomer NOW, the Premiere CX Summit, with Content from 50+ Top DTC Trailblazers, Leading E-Commerce Innovators and CX Experts

Global FinTech Series
How Customer Service Can Balance Efficiency and Security In Financial Services?

Footwear News
How Retailers Can Set Up Their Customer Service Team for Success This Holiday Season


destination CRM
Seven Top Innovating CRM Companies for 2020: The CRM Rising Star Awards

PR Newswire
Kustomer Selected As Enterprise Customer Service CRM Available In Shopify Plus Certified App Program

Total Retail
Your Brand May Be Compliant, But Are Your Tech Partners? By Brad Birnbaum

PR Newswire
Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center

AlleyWatch
Kustomer Acquires Reply.ai to Bring Intelligent Chatbot Capabilities to its Customer Service Platform