Zendesk vs. Kustomer Buyer’s Guide

What to Look for in a Customer Service CRM Platform

Now more than ever, companies are searching for ways to deliver on customers’ growing demands. They want seamless, personalized service on every platform, instantaneously.

The question becomes, how do you deliver? Without endless resources, providing exceptional customer service can be an intimidating challenge. Luckily, technology can help. This buyer’s guide explains what you should be looking for in a customer service CRM platform and how Kustomer compares to Zendesk. See also 8 Zendesk alternatives for more information about how Zendesk compares to the rest of the market.

Download the Kustomer vs. Zendesk buyer’s guide to learn:

  • What makes a modern customer service CRM platform
  • What you should be looking for in a solution
  • The importance of AI and machine learning in customer service technology
  • How to measure the success of your platform
  • How Kustomer stacks up to Zendesk
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