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Results That Matter

Discover how our customers deliver exceptional support. Read more success stories.

Bringing Clarity and Visibility Into the Customer Service Strategy

10%

Increase in CSAT

50%

Decrease in First Response Time

Developing Customers Relationships, One Untucked Shirt at a Time

25%

Increase in Agent Productivity

30%

Decrease in Voice Handle Times

Making Customer Interactions Authentic and Efficient

20%

Decrease in Average Handle Time

23%

Decrease in After Call Work

Delivering Efficient Support and Better Agent Experiences

4 min.

Decrease in Average Handle Time

3 min.

Decrease in Average Queue Wait Time

Personalizing Customer Experiences at Scale

2X

Improvement in Agent Productivity

30%

Decrease in Average Handle Time

    Drive Brand Loyalty. Grow Your Business. Save More.

    Understand Your Customers Like Never Before

    Get full customer context at a glance with our holistic timeline view.

    Work Smarter, Not Harder

    Our single pane view across all channels and workflows yields actionable data and integrates with popular third-party apps.

    24/7 Service Without Hiring an Army

    Deliver best-in-class automation with our robust workflows and deploy chatbots to effortlessly handle requests.

    Real-Time Agent Insights

    Provide granular, real-time monitoring for both agents and queues with Team Pulse.

    Integrate With Your Existing Applications

    Leverage your existing systems, and Kustomer’s popular third-party apps and integrations, to create a customized workspace that fits your unique business needs.

    See all the possibilities.

    Start Delivering Seamless Support. Begin Your CRM Free Trial.

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