Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

Topic
A woman uses her mobile phone to ask questions to a customer service representative.
CX

How to Deliver on Consumer Expectations

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What the “New Normal” Will Look Like in the World of CX Featured
Best Practices

What the “New Normal” Will Look Like in the World of CX

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You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data. Featured
Best Practices

You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data.

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Two customer service agents attempt to solve customer issues with new customer service solutions.
CX

Benchmarks: What We’re Seeing For Average Handle Time and First Resolution Time in Q2 & Q3 2020

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4 Key Takeaways From #MakeTheSwitch Week Featured
Best Practices

4 Key Takeaways From #MakeTheSwitch Week

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Speakeasy: A Conversation Among CX Leaders Featured
Best Practices

Speakeasy: A Conversation Among CX Leaders

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Kustomer & UJET Partner to Deliver Modern and Scalable Customer Service Featured
Kustomer

Kustomer & UJET Partner to Deliver Modern and Scalable Customer Service

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Kustomer Named Fastest Growing SaaS Company of 2020 as YoY Growth Reached 235% Featured 2
News

Kustomer Named Fastest Growing SaaS Company of 2020

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Your Curated Guide to Virtual CX Events Featured
CX

Your Curated Guide to Virtual CX Events

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Believe It or Not, Now Is the Time to Prep for the Holidays. Here’s How. Featured
Best Practices

Believe It or Not, Now Is the Time to Prep for the Holidays. Here’s How.

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The Kustomer Internship Experience in a Remote World Featured
Best Practices

The Kustomer Internship Experience in a Remote World

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How to Use Kustomer Data to Help Forecast Headcount Featured
Best Practices

How to Use Kustomer Data to Help Forecast Headcount

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