AI Support is IntelligentConnectedIntelligentProactive
with Customer Data

The smart and simple customer service platform, powered by data and AI

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Trusted with Billions of Objects from the World’s Most Innovative Brands

Smart and Simple:
Your All-in-One Connected Service Platform

Where conversations, tickets, data, orders, and customer information are natively stored within the Kustomer platform, enabling elevated and accelerated service.

NEW AI CHATBOT

KIQ Customer Assist:
A Next-Gen AI Customer Service Bot Driving Business Efficiency by 45%

Using the most sophisticated AI language models, automatically solve customer issues with safe, accurate, conversational answers based solely on your support content.

Learn More About Customer Assist

“On day one, KIQ Customer Assist handled 10% of chat conversations without
any agent interaction and that number has been steadily increasing.”

TJ Stein
Head of CX, Everlane
CRM & Timeline

Revolutionize Customer Understanding With The Magic of Your Data

Empower agents with a unified customer view across all channels and maximize customer engagement, delivering hyper-personalized service.

Discover the Magic of our AI-Powered Customer Service CRM

Proactive Support

Use Data to Your Advantage and Anticipate Your Customers’ Every Need

Confidently deliver proactive assistance to minimize inbound support volume by leveraging robust data to address customer needs before they reach out.

Explore the Benefits of Proactive Support

Why Customers Love Us

40%

Increase in fully automated chats within 3 months of launch

84%

Automatic resolution of requests with Kustomer

96%

CSAT consistency achieved after switching to Kustomer

25%

Increased Agent Productivity with Kustomer

    Ready to discover how AI + Data + CRM equals customer magic?

    View PricingRequest Demo