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Why Messaging Is the Future of CX

Get the latest data on Gen Z customer expectations, and learn how to prepare for the future of retail CX.

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“I knew we were going to be more efficient with Kustomer, but I didn’t know HOW much more efficient. The ease of use has been really flawless, and everything our team members need is finally all in one place.”

Mike Vroom
Senior Director of Customer Service, UNTUCKit

“We were looking for a customer care platform with the ability to customize and build for the future. What we found in Kustomer was a true partnership and alignment in vision for what the customer experience could and should be.”

Erica Gutierrez
Senior Customer Experience Manager,

“A new system can’t fix everything, but for our business, Kustomer has given my team benefits we hadn’t even imagined.”

Kathryn Syzmanzki
Senior Manager of Customer Experience, ALEX AND ANI

“Kustomer is simple enough for all our agents to use yet functional enough for customers and clients to navigate. It boosts our response time, encourages interactivity, and helps us keep our brand top of mind.”

Kristen Contreras
Director of Customer Experience, Makesy

    NEW E-Book

    CX Predictions and Trends for 2023

    Hear from CX leaders about how they are delivering exceptional experiences in times of economic uncertainty.

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