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Kustomer

Kustomer

The Kustomer Service Pulse: 2023’s Viral Customer Service Moments

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Kustomer

The Kustomer Service Pulse: Worst Customer Service Moments

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Kustomer

The Kustomer Service Pulse: Customer Experience in the Digital Era: The Impact of AI and Automation

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Kustomer

The Kustomer Service Pulse: Viral Customer Service Moments

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A female customer service agent, wearing a headset, follows a customer service strategy that prioritises personalization and efficient practises.
CX

How to Decrease CX Costs by Improving Agent Productivity

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Two customer service agents attempt to solve customer issues with new customer service solutions.
Best Practises

Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls

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Customer service agents sitting at their desks with a headset dealing with customer service burnout.
CX

7 Tips for Agent Self-Care & Avoiding Burnout in Customer Service

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Young woman sitting down at a home work station with her laptop looking at great customer service examples.
Best Practises

4 Ways to Relieve Agent Friction with Customer Service Management

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Happy customer service agent delivering an answer using AI
CX

Hybrid Customer Service: Creating a Great Experience for Customers and Agents

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Kustomer

Kustomer Embarks on a New Chapter as a Standalone Company

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Young businessman working on a computer in an office, utilising email customer service software.
CX

Email Customer Service Software: How Are You Handling Emails From Customers?

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Businessman utilising Kustomer CRM platform for ticketing customer service.
Product Updates

Why Companies Are Switching from Ticketing Customer Service Solutions to Kustomer

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News

Kustomer at Shoptalk 2023

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