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Customer Service

Kustomer

The Kustomer Service Pulse: 2023’s Viral Customer Service Moments

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Kustomer

The Kustomer Service Pulse: Worst Customer Service Moments

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Kustomer

The Kustomer Service Pulse: Customer Experience in the Digital Era: The Impact of AI and Automation

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Businessperson shaking hand with digital partner over futuristic background.
CX

Get Real-Time Assistance for Customer Service Agents

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Kustomer

The Kustomer Service Pulse: Viral Customer Service Moments

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Two customer service agents attempt to solve customer issues with new customer service solutions.
Best Practises

Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls

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Woman on her smartphone utilising customer service AI
Best Practises

Leveraging Customer Service AI Without Losing the Human Touch

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The Importance of Data Quality for AI Success in Customer Service
CX

Data Quality: A Crucial Factor for AI Success in Customer Service

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Happy customer service agent delivering an answer using AI
CX

Hybrid Customer Service: Creating a Great Experience for Customers and Agents

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Close-up of smiling mature female customer service representative wearing a headset in the office giving personal customer service.
CX

Leveraging Data to Unlock the Power of Personal Customer Service

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3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.
CX

5 Ways Automated Customer Support Can Create Consistent CX

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Kustomer

Kustomer Embarks on a New Chapter as a Standalone Company

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Young businessman working on a computer in an office, utilising email customer service software.
CX

Email Customer Service Software: How Are You Handling Emails From Customers?

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