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CRM

High angle view of bulk sms proactive messaging example.
CX

Bring Back Unhappy Customers With Bulk Messaging

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Call centre agent working from home with crm integrations in her CX platform.
CX

No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores

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CX

How to Use WhatsApp for Customer Retention

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Woman waiting at the train station on her smartphone managing social customer relationship management
CX

A Comprehensive Guide to Social Customer Relationship Management: What Is It and How It Develops Relationships

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Man typing on his laptop pulling up files and pictures as he examines the 360-degree customer view.
CX

Achieving a 360-Degree Customer View Isn’t as Tough as You Think

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Three people provide omnichannel customer support services. The person in the middle smiles at the camera while the other two look at their screens.
Best Practises

How Exactly Will a CRM Power Omnichannel Customer Support In the Future?

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A woman interacts with proactive customer support on her laptop computer.
CX

5 Tips for How Companies Can Implement Proactive Customer Service

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CX

Deploying a Customer Feedback Strategy That Gets Real Responses – a How-to Guide

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How Kustomer's Latest Platform Features Increase Agent Efficiency Through Streamlined Customer Data Featured
Product Updates

How Kustomer’s Latest Platform Features Increase Agent Efficiency Through Streamlined Customer Data

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Kustomer Is Excited to Make Its Debut on the CRM Customer Engagement Gartner Magic Quadrant Featured
Kustomer

Kustomer Is Excited to Make Its Debut on the CRM Customer Engagement Gartner Magic Quadrant

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Kustomer Recognised in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Centre Featured
News

Kustomer Recognised in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Centre

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CX

Get the Most Out of Your Kustomer Contact Data with PieSync

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