How to Unify a Modern Tech Stack for Seamless Customer Service

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Innovation in the world of customer service promises exciting new ways to recreate the in-person experience in an online world. Rapid progress in AI, chatbots, real-time messaging, personalization and self-service are already bringing this experience to life for many DTC brands, transforming customer service from a post-sales cost-center into a full lifecycle growth-driver.
Join Kustomer’s VP of Growth, Gabe Larsen and speakers from UJET, Stella Connect and other modern CX brands as they discuss pragmatic ways to deliver exceptional customer experiences while streamlining the CX frankenstack. In this webinar, you will learn about:

  • Post-COVID Digital Transformation
  • The New Omniexperience Imperative
  • Aligning Your Strategy With a Modern CX Stack
  • How to Evaluate Essentials for Omniexperience Operations


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Gabe Larsen

VP of Growth, Kustomer

Vasili Triant

Chief Operating Officer, UJET

Alexander Richards

Director of Partnerships & Business Development, Stella Connect by Medallia

Deliver personalized, effortless customer service.

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