Automate 24/7 Service Without Hiring an Army
Deploy custom bots across chat, social, and messaging applications to effortlessly handle repetitive service requests.
Automate routine agent interactions and deliver personalized resolution at scale by connecting real-time CRM data to chatbot workflows.
Eliminate manual triage by automatically detecting and routing bot conversations based on customer input.
Build and deploy sophisticated chatbot workflows with an easy-to-use visual interface and pre-built templates.
Provide Instant Answers
Deflect common inquiries by surfacing your Knowledge Base content when customers reach out via form, email or chat.
Calm Frustrations With Empathy
Identify exactly how customers are feeling without requiring agents to read large volumes of text, and prioritize conversations that need immediate attention.
Natural Language Detection
Personalize Global Support
Instantly identify customers’ origin language to route to a native-speaking agent or auto-translate messages for fast resolution.