Wednesday, October 18 1:00 - 1:45 PM EST

Mastering BFCM: Elevating Customer Experience through Data-Driven Strategies

Black Friday and Cyber Monday represent pivotal moments in e-commerce, where customer experience can shine brilliantly or falter under pressure. For retailers striving to excel during peak shopping seasons, harnessing the potential of data has emerged as a game-changer.

Get ready to explore the dynamic synergy between customer and service rep data, unveiling how this combination can transform your approach to the busiest shopping days of the year.

Register Now:


Andrea Dennhardt

Manager, Customer Success

Kieran Stewart

Channel Account Manager

Deliver personalized, effortless customer service.

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