+ 
Manage high support volume effortlessly
All Shopify Plus merchants that join a live demo get a $50 Amazon gift card
Kustomer isn’t a ticketing system. It’s a new type CRM for customer service that drives smarter data-driven processes so you resolve more conversations quickly.
• See all customer info on single timeline
• Take requests from anywhere, reply in a single thread
• Configurable interface to automate repetitive tasks
Interested in this exclusive offer for Shopify Plus merchants? Just fill out the form, join a quick 15-minute demo and receive a $50 Amazon gift card.
Request a live, personalized demo:
The Kustomer Differentiators
Faster Resolution Within a Modern Workspace
No more managing multiple tabs to track down information, we mean it.
- Customizable, single-screen customer views
- The entire service journey presented chronologically
- True omnichannel capabilities to support multi-device conversations
Fuel Efficiency with Powerful AI
Focus on complex problems and relationship-building, and let AI do the rest.
- Contextualize and classify conversations automatically
- Eliminate time-consuming tasks with powerful process automation
- Deflect at least 40% of all conversations without involving an agent
Integrate Your Apps So Your Team Can Work Fast
Unify all your customer data and do amazing things with it, like segment customers, trigger conversations, automate messages, and power AI.
- Seamlessly connect all your data sources and business intelligence tools
- Easily integrate with out-of-the-box apps like Shopify, Magento, Stella Connect, and more
- Build custom integrations with homegrown and proprietary systems
Hear From Our Customers
“There’s so much opportunity to leverage Kustomer’s API and help create a more seamless customer and Fit Stylist experience. We want to improve our customers’ ability to self-service, and provide our Fit Stylists with additional tools to improve their knowledge so they can effectively resolve issues. We’re excited to continue to grow the relationship between ThirdLove and Kustomer.”
Gio Brown, CX Systems Admin Manager, ThirdLove
“Kustomer is the only customer service solution that meets our needs as a global delivery app. Previously, we used three separate applications to support our customers, couriers, and partners. Now, Kustomer lets us manage those relationships in one platform and ensures each conversation is sent to the right agent.”
Sergi Mendez, Global Head of Live Operations, Glovo
“Forget the efficiency of saving five seconds in every customer interaction, This sets a new benchmark for CX success.”
Erica Gutierrez, Customer Experience Manager, Nuts.com
“I love how customizable Kustomer is! With other players in this space, I constantly felt like I was trying to shape my business needs around their tools and what we could hack it to do, but Kustomer fits all my team needs. I love the flexibility and functionality, and we are constantly tweaking things to improve the CX team experience.”
Michelle McCombs, Director, Community Experience, HopSkipDrive