Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

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Introducing The Knowledge Base, a New Monthly Newsletter From Kustomer

Introducing The Knowledge Base, a New Monthly Newsletter From Kustomer

Woman sitting in front of a couch on her laptop with earphones in offering compassionate customer service

The Importance of Compassionate Customer Service and Truly Human CX

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3 Reasons You Need Customer Sentiment Analysis

Workflow Output Data Featured

How To Dig Through Workflow Output Data

chatbot concept, chat robot answering questions of users online on website

How to Scale Your CX for the Holiday Season

Interface of video distribution service. Subscription service. Streaming video. communication network.

Customer Service Crucial for Subscription Businesses During the Holiday Season

CX Stories From the Frontlines: Streamlining the Agent Experience

A woman holds a baby while utilizing customer self-service tools to check on a recent purchase.

5 Self-Service Tools for Quality CX

Woman looking at her phone reading updated notifications on different platforms for an updated prescription.

Why Knowing the History of Your Customer Is the Key to Success

The Modern Age of CX Messaging

Get Interactive Report

Celebrating the Winners of the Inaugural Kusty Awards

Celebrating the Winners of the Inaugural Kusty Awards

Automate Even More Conversations With Kustomer’s New Chatbot Features Featured

Product Updates

Automate Even More Conversations With Kustomer’s New Chatbot Features

Woman happy with customer experience shopping online in her kitchen.

Elevating the Customer Experience for Brand Longevity

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