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Retail

Customer enjoying the holiday customer experience

Complete Guide for Holiday CX Prep: How to Get Ready for the High-Volume Sales Season in 2022

Woman sitting down at her laptop working on improving ecommerce customer experiences.

The Big-E’s: How to Improve Your E-commerce Customer Experience

Research: How the Retail Customer Service Landscape Has Shifted Featured

Research: How the Retail Customer Service Landscape Has Shifted

A person looks at their smart phone and enjoys the e-commerce customer experience

How Consumer Behaviour Is Fueling the Future of Retail CX

Introducing: CX Stories From the Frontlines Featured

Introducing: CX Stories From the Frontlines

Kustomer to Showcase its Customer Service Platform for Modern Retailers at NRF 2020

What Consumers Expect from Retail Customer Service

Customer Service for the Digital Age Blog Featured

Customer Service for the Digital Age

How 4 Retail Brands Deliver Modern Customer Support

How New Beauty Brands Disrupt the Industry

How Beauty Brands Can Use Customer Experience as a Differentiator

The Modern Age of CX Messaging

Get Interactive Report

The Future of Retail: Four Essential Takeaways for B2C and DTC Brands

How to Turn One-Time Shoppers Into Repeat Customers

’Tis the Season for Returns

Ready to discover how AI + Data + CRM equals customer magic?