Tags

Omnichannel

Customer service agents sitting at their desks with a headset dealing with customer service burnout.
CX

7 Tips for Agent Self-Care & Avoiding Burnout in Customer Service

Read More
Happy customer service agent delivering an answer using AI
CX

Hybrid Customer Service: Creating a Great Experience for Customers and Agents

Read More
A close up of a person’s hands holding a mobile phone.
Best Practises

To Deliver Personalised Customer Service, You Must First Become Truly Omnichannel

Read More
Customer service agent offering proactive support
CX

Complete Guide to Proactive Customer Support

Read More
Man sitting down in a coffee shop with a laptop and phone.
CX

Multichannel Customer Support Is Not Omnichannel Support. Here’s Why.

Read More
CX

Why Proactive Support Is the Future

Read More
A person looks at their smart phone and enjoys the e-commerce customer experience
Best Practises

4 Elements of E-Commerce Customer Service: Tips to Improve Customer Experience

Read More
Customer service secrets podcast: how to manage customer journey mapping
Podcast

Customer Service Secrets Podcast: How to Impress Your Customers with Jon Picoult

Read More
Man with water, coffee, in a office
CX

How Customer Service Conversations Can Resolve Tricky Situations

Read More
Three people provide omnichannel customer support services. The person in the middle smiles at the camera while the other two look at their screens.
Best Practises

How Exactly Will a CRM Power Omnichannel Customer Support In the Future?

Read More
The Rise of Self-Service: How Changing Consumer Demands Require New Options
Kustomer

Boost Agent Productivity and Empower Customers to Self-Serve With Kustomer’s Portal

Read More
Woman looking on an Apple desktop with Kustomer’s AI changing customer experience.
CX

How Modern, AI-Driven CRMs Power Intelligent Customer Experiences

Read More
A customer service agent sitting at his desk with his office equipment and headset talking to a customer on how to improve online customer service.
Best Practises

7 Effective Ways to Improve Your Online Customer Service

Read More

Ready to discover how AI + Data + CRM equals customer magic?

View PricingRequest Demo