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Customer Support

Businessman utilizing Kustomer CRM platform for ticketing customer service.
Product Updates

Why Companies Are Switching from Ticketing Customer Service Solutions to Kustomer

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Best Practices

How to Use Automation Without Losing Personalization: Achieving an Efficient & Effective CX Strategy

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CX

Improve Your Customer Support Processes With Effective Strategies and Efficient Solutions

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Young man in a turtleneck sitting down and smiling at his smartphone.
CX

How QSRs and Fast Casual Restaurants Generate More Revenue Through In-App Customer Experiences

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Customer service agent
CX

Are You Implementing 24/7 Customer Service? Here are 9 Reasons Why You Should!

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Three people provide omnichannel customer support services. The person in the middle smiles at the camera while the other two look at their screens.
Best Practices

How Exactly Will a CRM Power Omnichannel Customer Support In the Future?

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Customer uses automated chatbot, a top proactive customer support example, to get questions answered.
CX

5 Examples of Proactive Support You Can Follow

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How Kustomer Transformed Its Global Support Experience Featured
Kustomer

How Kustomer Transformed Its Global Support Experience

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Customer Service Secrets Podcast Featured
Podcast

Customer Recordings and Their Usefulness with Steve Richard

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Best Practices

What Consumers Expect from Retail Customer Service

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Best Practices

How 4 Retail Brands Deliver Modern Customer Support

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Product Updates

Kustomer Localization is made for Global Teams

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Best Practices

The Key KPIs to Analyze When Comparing Internal and External Support Agents

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