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AI Chatbots

Two customer service agents attempt to solve customer issues with new customer service solutions.
Best Practices

Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls

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Screenshot of Kustomer Labs and its usefulness of ai in customer service.
CX

Introducing Kustomer AI Labs with New Agent Assistance

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Man holding a smartphone in his hand conversing with a customer service bot.
Best Practices

The Ultimate Cheatsheet for Customer Service Bots

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Woman with red nail polish browsing through her smartphone looking at various images.
Best Practices

6 Ways to Maintain a Winning Customer Service Strategy

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Customer service agent assists customer through use of CRM and chatbot.
Best Practices

Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support

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A male customer has his customer service complaint addressed by a customer service team.
Best Practices

4 Ways AI Chatbots Can Streamline Agent Expectations

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Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.
CX

Benefits of Chatbots in Customer Service and Why Your Business Could Benefit

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Woman uses her mobile device.
Best Practices

Consumers Love Live Chat, but Businesses Aren’t Adopting It. Here’s Why.

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Building a Test Environment for Chat 101 Featured
Best Practices

Building a Test Environment for Chat 101

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Automate Even More Conversations With Kustomer’s New Chatbot Features Featured
Product Updates

Automate Even More Conversations With Kustomer’s New Chatbot Features

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Woman laying down on her couch browses on her mobile phone.
Best Practices

Top 5 Ways to Deliver Better Brand and CX Interactions

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Supercharge Your Customer Service with Kustomer and Ada Featured
Kustomer

Supercharge Your Customer Service with Kustomer and Ada

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Top 5 Customer Experience Predictions For 2021 Featured
Best Practices

Top 5 Customer Experience Predictions For 2021

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